Download 3 Local Review Reports
Learn how Reviews Directly Affect Revenues
Learn how Reviews Directly Affect Revenues
The more customers can “Experience Shop” through other customer reviews, the more likely they are to trust and use your business.
Stay on top of your Reviews by creating a system for requests, follow ups, and thank you messages. Plus, send customers sporadic emails throughout the year based on their preview interactions with your business. Don’t let them forget you!
Avoid Google Penalties or Removal of your Account by avoiding scammy tactics such as bribing people for reviews or using kiosks on-location (all forbidden by Google Terms of Service.)
Treat negative reviewers as a valuable resource. Often, they can help improve your business procedures, and in turn your customer retention. With the right strategy you can even turn complainers into fans!
Forgetting to account for mobile phone usage in your Review System is a huge oversight. The trend is undeniable; more people access reviews and business sites through their phone today than ever before.
72%!!! Online reviews are the new word of mouth. Instead of just being affected by office “water cooler talk”, customers are now able to access reviews from people all over their city.
Do not employ a positive stance on negative reviews. Implement a proactive, positive system to intercept negative reviews before they become public and harm your reputation.